Frequently Asked Questions
What is AirCrewConnect?
We are a multi level recruitment platform allowing Crew Members and Recruiters to connect a cost effective and easy way. Allowing Recruiters to post jobs with ease and crew members to upload their profiles to apply. We built this platform to enhance the recruitment experience for both parties with powerful yet simple software processes.
How Does AirCrewConnect Work?
Crew members can sign up to either the 'Lite' or 'Pro' subscription. 'Lite' version is a free subscription which gives crew members access to the job network. 'Pro' version is a premium subscription which gives which gives enhanced benefits. Sign up is quick and easy using email. The main database is split into Pilots and Flight Attendants, Full Time and Freelance jobs. The database is fully searchable regardless of membership status. Job applications are allowed regardless of membership status however, the amount/type of application allowed does vary depending on membership. Once the crew Members have applied they will be informed via their dashboard of the status of their application. Recruiters can either search the database for the qualified Crew Members as well as uploading jobs. Once the job is posted, the jobs are made public and are visible for the entire internet to see. When crew members apply for jobs the recruiter is informed immediately in their dashboard. The recruiter is able to quickly check the credentials and accept, reject or shortlist the application.
How do I apply for jobs?
You can apply for a new job by following these steps: - Sign in to the aircrewconnect.com, you will be landed on the jobs page - Click on the profile icon (top right corner; next to the Search Jobs button) - On the profile page; upload your data (profile picture, CV, Cover Letter, and other information as needed) - Go back to the jobs homepage and find your right job and click it - There you can click the apply button and it will proceed with your application That's it! You've successfully applied for the job.
What type of membership options are available for Crew Members?
There are two types of subscriptions - Crew members can sign up to either 'Lite' or 'Pro'. 'Lite' version is a free subscription which gives crew members access to the job network. 'Pro' version is a premium subscription which gives which gives enhanced benefits. Sign up is quick and easy using email.
Who is eligible to use AirCrewConnect?
Any qualified Crew Member (over the age of 18), any Corporate Aviation Company, Private Jet Owner or Aircraft Aviation Operator.
What are minimum requirements as a Crew Member to be eligible to use the website's services?
Crew Members must hold flight crew licenses, validations and crew member certificates. We take safety and security very seriously, and we regularly monitor the profiles of new and existing users. We have a strict code and policy of banning fraudulent users and their IP addresses.
How do I set up a new account?
Go to the Home Page > Sign In. Then select 'Sign Up', follow the prompts for creating a new account.
How do I edit my profile?
Once you have logged in select the Profile icon > Profile. Then look for the pen icon and edit as required. Don't forget to click save at the bottom!
How do I search for jobs?
This can be done in one of two ways. You can search for jobs from our search page without being logged in. Once you attempt to apply for a job, the website will prompt you to login to your account to complete the process. Once logged in you are brought to the dashboard with the search feature of all the jobs available within the website. You are able to filter your searches in multiple ways such as (but not limited to) region, aircraft type, full time jobs, freelance jobs or country. Your filtered results will be displayed and you can apply for as many jobs as your subscription package will allow you to apply for.
What type of membership options are available for Recruiters?
There are three subscriptions for recruiters. 'Lite', 'Pro' and 'Enterprise'. 'Lite' allows for free posting of full time jobs with a 48 hour delay. 'Pro' allows for 12 full time and freelance jobs without delay. 'Enterprise' allows unlimited job posting with additional team members.
How come my profile picture just shows the AirCrewConnect Logo?
Once you upload a new image to your profile gallery. We have to ensure it meets the standards of the site prior to uploading. We endeavour to ensure that all profiles are 100% up to date and live at all times. We usually approve your profile pictures immediately however, it can take up to 24 hours.
Is there a smart phone APP for AirCrew Connect?
Yes - we are in the testing stages of both iOS and Android APPs. Whats even better - ITS FREE TO USE TOO!!
What is my dashboard for?
Your dashboard is a central point where all the latest jobs, your profile and your application status is stored. You can also message recruiters through your dashboard.
How can I get notified of jobs matching my profile?
You will receive updates in your dashboard and via email. Emails are sent out immediately you have matches with links directly back to the job that applies without the hassle for searching through multiple applications.
Where do I see recent listings?
Once recruiters post their latest jobs. You can find them when logged in at the recent listings tab on the top right side of your dash board. These are a mix of ALL the recent listings and your pre selected search settings. If you're not logged in - these recent jobs lists will appear here.
How can I check the status of my applications?
To check the latest status of your applications you need to log into your account and go the the dashboard. Click the Profile Icon > My Applications. You can select the job you have applied for and see where the status of your application is currently. They also can contact you for further clarity on your application.
Can recruiters message me directly?
Recruiters have the ability to message you directly. You can find their messages once you have logged into your profile or additionally at the chat icon at the top of your dashboard. They can initiate the chat from searching the crew profiles or from an application you have made to them.
Can I upgrade my account?
Yes - you can upgrade your account at any time. Once you're logged in, click the Profile Icon > Settings. Then choose Plan & Pricing. You can upgrade from here to use the additional features of our site.
Can I downgrade my account?
Yes - you can downgrade your account at any time. Once you're logged in, click the Profile Icon > Settings. Then choose Plan & Pricing. You can select any of the subscriptions as required.
Where can I change my password?
Log in to your account. Select the Profile Icon > Settings. Here you can change your password.
Can I deactivate my account? (CREW)
Should you wish to cancel or deactivate your account under current GDPR rules you are of course able to. We don't wish to see you leave however, Select Profile > Settings > Delete Account. All applications will be paused and your profile will not be seen or accessible by any recruiter.
Can I deactivate my account? (RECRUITER)
Should you wish to cancel or deactivate your account under current GDPR rules you are of course able to. We don't wish to see you leave however, Select Profile > Settings > Delete Account. All job postings will be paused and your profile will not be seen or accessible by any crew member.
How do I search for specific crew?
Once logged into your recruiter account click Job Seeker Directory. Here you have access to the database for all the crew members registered on our site.
How do I post a new job?
Once logged into your recruiter account, click Post New Job. Here you can post a new job opening to the community.
How can I edit a job I've posted?
When you have logged into the account click the Jobs Tab on the left dashboard. Select the job you wish you edit. Then click Edit Job.
What about my expired listings?
Once your job has expired you can view the history of applications and use the application again for another listing. Just click on the Closed Job Listings Tab.
Is AirCrew Connect on Social Media?
Of course we are. Thats probably how you found us in the first place! Our links are below!
What happens if I'm shortlisted?
When you apply for a position from your dashboard, the recruiter will immediately be informed of your application. From time to time they sort through the applications, by rejecting or shortlisting depending on their criteria for the job being advertised. Should you be shortlisted for a position, you will be informed in your dashboard and via email. You might get shortlisted very early on in the application process and then sadly be rejected later on. This usually is because the recruiter is refining the list of candidates from the remaining applications.
What happens if I'm selected for interview?
When a recruiter selects you for interview you will receive a message in your dashboard. They will contact you directly to arrange an interview at a mutually convenient time.
What happens if my application is rejected?
When a recruiter looks through your application, they base their decision on the information your supply in your application. The more you write about yourself and provide, the better chance you have of standing out from the crowd. Should you not meet the requirements for the advertised job, the recruiter will reject your application. You will receive an email (or notification in the dashboard if you selected this) informing you that you have not been successful at this time.